FAQ

Q: what is HS CODE for aluminum truss and stage

A: the HS CODE for aluminum truss and stage is 7610900000.

Q: what is the HS code for truss cover cloth

A: for our truss cover cloth we use HS CODE 6303910090 to report to custom.

Q: can I have roof truss for my existing truss system

A: theoricially, we can produce roof truss as your existing truss system. while we need details of your truss dimensions and parts dimensions.

Q: what is the JIAYITRUSS price term?

A: Our price term is EXW price. means includes the value of all the materials used and all other costs related to its production, minus any internal taxes, which are, or may be, repaid when the product obtained is exported.

why so? because the shipping costs and taxes are changing from time to time.

Q: Why is the price of a truss stage different when they look the same?

A: There are many factors that shall affect the prices for the similar truss stage. Raw material, maybe for buyer, you shall just think the materials are the same, but for us manufacturer, we know there are large price differences between different aluminum alloy. and different thickness is vital of material. even 0.1mm-0.5mm shall matter the price.

production techniques. different production shall result in different prices. for example, full welding and half welding; straight tube welded up and punched end tube welding…. time and work in them are different.

standard design and custom design. When all the truss stage is completed, audiences only see the brilliant performances, but they cannot see the details of the structural design. and most of them are covered in lights and curtains. Custom design and production usually take 2–3 times time to standard design.

Q: ways of payment

A: we have several kinds of payment means you can choose.

1. TT most clients choose this one.

2. West Union

3. Alipay (we have online store on alibaba.com)

Q: How can I get products?

A: if you purchased stage truss from us.

1. you can contact any of your agent in China to collect goods from our factory.

2. we can find a shipping agent ( usually we have business with shipping agent before) for you, and help you get goods to your country. then you shall contact the shipping agent in your country to collect the goods and clear the duty tax etc.

Q: what are costs for importing goods

A: in order to explain the importing goods costs, here I would like to make aluminum stage truss as an example.it is mainly included as following:

1. price of the goods

2. delivery costs to port of importing goods

3. documents and other charges to importing port

4. shipping costs to destination port

5. destination port charge

6. custom duty and tax

7. delivery costs to your door

normally, we only take price of goods, shipping costs, custom duty as the main costs. if facts, the other 4 parts also take much costs even not the main costs.

Q: how can I know my import duty on aluminum truss, stage and scaffolding?

A: if you are ready to import our aluminum truss, stage and scaffolding from China, and you do not know the duty costs from your goverment, you can use this website to check.

https://wmsw.mofcom.gov.cn/wmsw/

Q: Can I have a logo on my Truss and Truss packages?

A: yes.we can custom produce as your requirements with LOGO on goods and packages.

Q: can I have a copy of product catalogue?

A: yes, you can contact our sales, they will send catalogu eto you soon.

Q: Can you provide the CAD drawings?

A: Yes, we can provide the plan for the customer according to their dimension and requirements. If you have draft or idea for your product we can provide custom services and develop the drawing.

Q: What's the delivery time?

A: It's about 10-15 working days,whie mostly depends on orders quantity and shipping schedule. if you need specific time, please contact us.

Q: What's the warranty of your products?

A: In the case of proper use of the product, the warranty is one year from the date of shipment. During this period, if any damage caused by non-artificial fault, we will provide the replacement spare parts, otherwise there will be a charge for those spare parts.

Q: What is your payment terms?

A: 30% deposit before production by T/T, 70% balance after inspection before delivery by T/T.

Q: What is your shipping and payment terms?

A: Shipping is from Huangpu Port(guangzhou) or Yantian Port (shenzhen), other ports in China are also acceptable. if you need specific shipping time, please contact us.

Q: What is your prices terms?

A: Our price is EXW price. (Ex works (EXW) is an international trade term that describes when a seller makes a product available at a designated location, and the buyer of the product must cover the transport costs). 

Q: What's your MOQ?

A: truss:1 m, stage:1.5 m2, scaffolding: 1 setfor other product please contact us, we would like to give you bset service as we can.

Q: Do you have any Truss, Stage Certificate?

A: We have CE, ISO,SGS and TUV certificate.

Q: Can you provide OEM service?

A: Yes, we can. please tell us your specific requirements. if you need this service, please contact us for details.

Q: why the stage deck is 4*4ft or 4x8ft (1.22*1.22 or 1.22*2.44m) ?

A: the main reason is the raw material plywood sheet is 4*4ft or 4x8ft (1.22*1.22m or 1.22*2.44m). this result from traditional plywood production machine and technology.

Q: what are standard length of aluminum lighting truss?

A: the standard length of aluminum lighting truss are 1m, 2m and 3m, custom length are welcome.

Q: what is quick truss?

A: quick truss feature solid conical connectors and tapered pins for an etremely fast, simple and secure assembly of structures. the quick truss system offers great weight loading capabilities despite its small size and light physical weight.

it is ideal for retail, tradeshow and decorative applications. connection is fast and simple, using a conical connector system with pins and R-clips. quick truss is available in custom lengths and junctions , and can be curved.

Q: what thickness Truss tube?

A: Usually we choose 2mm, 3mm, 4mm, 5mm, 600mm aluminum pipe tube for truss according different truss size and truss loading capacity.

Q: what the deck material for the portable stage?

A: the stage deck material have: 1. plywood 2. acrylic glass 3. tempered glass 4. aluminum sheet.

Q: what is the material for the stage?

A: most stage is made of aluminium alloy. we also provide steel stage for those more 2 m high stage.

Q: What are aluminum truss applications？

A: Aluminum truss is very common and popular in stage building. it can be found in concerts, exhibits, stadiums, theatiers, arenas, touring productions, worshiphouse, theme parks, DJ bootjs, department stores, race finish lines, bars, tradeshows, towers, restuarants, TV studios, movie sets and so on.

Q: What types of lighting truss？

A: According to the shape of truss, it can be divided into: ladder truss, triangle truss, box/square truss, xlite truss, diamond truss, circle truss, custom truss.

According to the connecting ways, it can be divided into: spigot truss, screw truss and fork truss.

Q: What is lighting truss？

A: Lighting truss is also can be called stage truss. it allows lighting engineers have freedom to create artful lighting show to hold lightings, LED and other stage equipments.

Lighting truss have several different lengths in common such as 1m, 2m, 3m and when connected together, it can create longer spans or different shapes.

Q: What is the storage terms？

A: If the cargo can not been collected on time as the PI and goods has to be keeped in factory, we shall charge storage fees, when the storage time is more than 30 days counting from the agreed delivery date, the storage fee is 0.5% of the total Goods Value Per day.